• What's a blind box?

  A blind box contains a mystery figure that is revealed only after opening. Blind boxes are usually released as themed series, with all regular designs shown on the packaging.

• Can I choose a specific character?

  No. Each blind box contains one random figure. Specific characters cannot be selected. Duplicate figures may occur when buying multiple blind boxes.

• Will the product look exactly like the images?

  Actual product colors may vary slightly due to lighting, screen settings, and photography conditions. Measurements may vary by approximately 0.2–0.4" (5–10 mm) due to manual measurement. Images and dimensions are for reference only.

• What is the recommended age range?

  This collectible is recommended for ages 15+. It is designed for collectors and is not intended as a children's toy.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.