• What is included in the kit?

  The kit includes one wallet with a North Pole stamp, one Santa driving licence, one Santa bank card, one 4" x 6" postcard, two Santa money notes, one photo of Mrs. Claus, one North Pole lotto ticket, two shopping receipts and two stamps

• Does the wallet arrive ready to use?

  The pieces require simple assembly before the surprise is staged. Place the documents inside the wallet, then leave it near the tree, fireplace or stockings for children to discover.

• What age is Santa’s Lost Wallet suitable for?

  The kit is designed for children ages three and up. It contains small parts and is not suitable for children under three years old.

• How realistic are the wallet and documents?

  The wallet and coordinated North Pole inserts are designed to resemble items Santa might carry, including identification, a bank card, money notes, receipts and a personal photo. The set contains PU, PVC, paper and iron components.

• How large is the kit?

  The retail package measures 4" wide x 6" high x 0.7" deep. The included postcard is a standard 4" x 6" size.

• What is the postcard for?

  The postcard continues the story after the wallet is found. Present it the next day as a message from the North Pole thanking the children for finding Santa’s wallet and inviting them to keep it.

• Can the wallet be kept after Christmas?

  Yes. The wallet and its contents can be saved as a Christmas keepsake or used for imaginative holiday play.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.