• How large is the Festiluma Ceramic Christmas Tree?

  It stands approximately 8 inches tall. Its compact size is ideal for mantels, desks, shelves, counters, nightstands, and other tabletop displays.

• What is the tree made from?

  The tree is made from hand-painted dolomite ceramic with a glossy green finish. As with any ceramic decoration, handle it carefully to prevent chips or breakage.

• What is included in the box?

  The package includes one Festiluma light-up ceramic Christmas tree with 32 multicolour lights and a star topper. Batteries are not included.

• Does it require assembly?

  No assembly is required. Insert two AA 1.5V batteries into the compartment, select your preferred switch setting, and place the tree on a stable indoor surface.

• How does the 6-hour timer work?

  Move the switch to TIMER at the time you want the tree to light up. It remains on for six hours, switches off for 18 hours, and repeats that cycle every 24 hours.

• Can I leave the lights continuously on?

  Yes. Select ON for continuous illumination, TIMER for the automatic daily cycle, or OFF to turn the lights off completely.

• How bright are the lights?

  The 32 multicolour lights and illuminated star create a festive accent glow. They are designed to enhance a tabletop holiday display rather than light an entire room.

• Is this tree suitable for children?

  This product is a decoration, not a toy, and is not intended for use by children. Keep it on a stable surface where it will not be knocked over or handled during play

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.