• What exactly is crystal candy?

  Crystal candy, or Kohakutou, is a traditional Japanese confection made from Agar Agar, known for its "amber candy" appearance. The process involves setting flavored jelly into a mold, then cutting or breaking it into crystalline forms. This candy forms a hard outer layer while maintaining a soft, chewy interior over several days.

• How long does crystal candy remain fresh?

  After opening, crystal candy can be aired out to remove any moisture and stored in an airtight container to prolong its freshness. With proper care, it can last for up to three months.

• Is crystal candy flavorful?

  Indeed, crystal candy is praised for its delightful taste and comes in a multitude of exciting flavors. Customers are also fond of its aesthetic appeal, noting the attractive appearance of the sugar crystals.

• Where can I find Crystal Candy in Canada?

  You can discover Sweet Luxe Crystal Candy, a leading brand of edible crystal candy, at Showcase stores across Canada or conveniently order online through our Crystal Candy online shop.

• Is Sweet Luxe Crystal Candy suitable for all ages?

  Absolutely! SweetLuxe Crystal Candy is perfect for candy enthusiasts of all ages. Whether you're a kid or a kid at heart, you'll love the delightful taste and texture of these fruity crystal candies.

• Where can I learn more about Crystal Candy in Canada?

  To discover more about Crystal Candy Canada and explore our full range of flavors and products, visit our Crystal Candy online shop or stop by any Showcase store near you.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.