• What is the RevivaRay mask designed to do?

  RevivaRay uses LED light to support a healthy-looking glow and smoother, fresher-looking skin. Its face and neck coverage makes it easy to add light-based beauty care to your regular at-home routine.

• What LED settings can I choose from?

  The mask offers seven LED colour modes, an automatic colour-cycle mode and seven adjustable intensity levels. You can select one colour or let the device cycle through the available colours.

• Can I use the face mask without the neck attachment?

  Yes. The neck attachment is detachable, so you can enjoy a face-only session or connect both pieces for combined face and neck care.

• How long should each session last?

  Use the device for no more than 10 minutes per session. Fully charge it before the first use, secure the adjustable bands and select your preferred colour and intensity.

• Is the mask adjustable?

  Adjustable bands help create a tighter or looser fit, while soft pads around the eye area add comfort. The face mask measures 23 x 18.5 x 16 cm, and the neck attachment measures 15.3 x 10.5 x 8 cm.

• What comes in the box?

  Each set includes one LED face mask, one detachable LED neck attachment, one USB-C charging cable and one instruction manual.

• Does the mask need to remain plugged in during use?

  No. RevivaRay has a built-in rechargeable 900mAh battery for cordless sessions. Do not use the device while it is charging.

• Is the LED light safe around my eyes and skin?

  Do not look directly into the LED lights, and use the mask only as directed. Do not use it on broken, irritated or damaged skin, and keep it out of reach of children.

• What should I do if my skin feels uncomfortable?

  Stop using the mask if you experience discomfort, redness or irritation. Remove it immediately rather than completing the session.

• How many LEDs does the mask contain?

  RevivaRay contains 121 LED beads in total: 91 across the face mask and 30 across the neck attachment. This provides face and neck coverage within a single beauty device.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.