• What comes in one mystery bag?

  Each bag includes one Minecraft figural keycap and one mystery key from a selection of printed, acrylic or silicone-textured styles. The full pictured assortment is not included.

• Can I choose my Minecraft character?

  No. Each bag is a blind assortment, so the character is a surprise when you open it.

• Which characters can I collect?

  The lineup includes Steve, Alex, Zombie, Creeper, Skeleton and Enderman, plus a glow-in-the-dark Charged Creeper chase.

• Will buying multiple bags give me different characters?

  Not necessarily. Duplicate characters are possible, and multiple bags do not guarantee a complete collection or a chase.

• How do I use the clicking and rocking features?

  Press the keys in the holder to make a clicking sound. Place the holder on a flat surface and gently nudge its rounded base to make it rock.

• Is it a silent fidget?

  No. The keys make an audible click when pressed, so it is better suited to places where clicking sounds are welcome.

• Is this just a display figure?

  No. It combines a collectible Minecraft character with interactive clicking and rocking features, making it a fit for fans who enjoy hands-on collectibles.

• Who makes Minecraft Key Snaps?

  Minecraft Key Snaps are made by CultureFly.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.