• How large is the FeastFlex Food Warming Mat?

  The warming surface measures approximately 21.5" × 13.5" (54.6 × 34.3 cm), providing plenty of room for multiple plates, bowls, pots, mugs, and serving dishes. The overall mat measures approximately 24" × 16" × 1".

• What temperature settings does the FeastFlex Warming Mat have?

  FeastFlex offers 3 adjustable heat settings: 140°F (60°C), 176°F (80°C), and 212°F (100°C), allowing you to choose a suitable level for different warming needs.

• What can I use the warming mat for?

  It's designed for keeping prepared food, plates, bowls, pots, coffee, tea, milk, water, wine, and other suitable items warm. It can also be used for applications such as dough fermentation, hand warming, and suitable facial masks.

• Can I place food directly on the warming mat?

  No. Food should always be placed inside a suitable plate, bowl, pot, mug, or other container. Do not place or cook food directly on the warming surface.

• Does the entire surface heat up?

  Yes. FeastFlex features full-surface heating, helping distribute warmth across the large warming area so you can keep multiple compatible dishes and containers warm at the same time.

• Does the warming mat have an automatic shut-off?

  Yes. The mat features a 2-hour auto shut-off for added safety and peace of mind. It also includes a child lock to help prevent accidental setting changes.

• Can the FeastFlex Warming Mat be rolled up for storage?

  Yes. Its flexible silicone construction allows it to roll up for compact storage, and a storage strap is included. Always unplug the mat and allow it to cool completely before rolling or storing it.

• How much power does the FeastFlex Food Warming Mat use?

  The warming mat is rated at 250W and operates at 120V~, 60Hz.

• What comes with the FeastFlex Food Warming Mat?

  Each package includes 1 flexible food warming mat, 1 AC power cord with wall plug, 1 roll-up storage strap, and 1 user manual.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

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For complete shipping policy information, please email our customer support team.